Shipping costs

The Netherlands
For orders to the Netherlands, shipping is free from €25. If your order is less than €25, you will pay a small shipping fee of €1.94. If you choose the extra fast delivery option (ordered before 23:59, delivered tomorrow) you will pay €3.94.

Belgium
For orders to Belgium you always pay a small amount of €3.94 in shipping costs. Regardless of whether your order is more than €25.

Delivery time

If you place an order on a working day before 23:59 and you choose the option: "Extra fast delivery", you will receive it the next working day. We really do our best for this! If you choose the standard delivery option, your package will be delivered within 1 to 2 working days.

If a product is not in stock, it will take between 5-8 business days in most cases and you will be informed about this.

Delivery options

When ordering, we will indicate the delivery times available to you and you can easily choose what suits you best. Have your order delivered to your home or work the next day for free.

What if I'm not at home?

If the order cannot be delivered the first time, the delivery person will leave a card in the mailbox stating when he will offer the order again. This is usually the next delivery day. If your package has not been delivered by then, please contact our customer service at: service@swappod.com

Delivery day

You will always receive a Track & Trace code from us. With this code you can track your package via the DPD website from the moment it has left our warehouse. In 99% of all cases you can often receive your order within 2 working days, depending on the delivery option you have chosen.